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Care Opinion

Breast Screening Service

Posted By One In a 2 million

"Breast Screening Service"

About: Raigmore Hospital / Breast Clinic

(as a service user),

I don't appreciate how I was treated by Inverness Breast Screening Clinic. My surgery was brutal to say the least. Unless you think its fine to be fully aware of a considerable hunk of flesh being hack off you with with basically nothing more than a tea towel over your eyes to stop you see the full horror being inflected upon. While my surgeon's secretary seemed to do every thing in their power to stop me getting treatment on time. I entered this clinic with non evarsive  breast cancer and after fighting to get breast cancer in time. Left knowing that I was lucky to escape with my life

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Responses

Response from Sylvia Fraser, Clinical Governance Facilitator , Clinical Governance, NHS Highland 3 years ago
Sylvia Fraser
Clinical Governance Facilitator , Clinical Governance,
NHS Highland

I am part of the overall team who manages complaints for NHS Highland and are known as the Feedback Team. We offer patients, relatives, MPs/MSPs, staff and anyone who requires assistance is registering a concern or formal complaint.

Submitted on 05/05/2020 at 13:49
Published on Care Opinion at 13:49

picture of Sylvia Fraser

Dear One in a 2 million

I am sincerely sorry to read your experience whilst receiving care by the Breast Screening Service at Raigmore Hospital.

I would like to investigate this matter further but would require your permission and personal details in order to do so.

If you would like to me to pursue this on your behalf please contact me via email at Sylvia.fraser@nhs.net or by contacting the Feedback Team on nhshighland.feedback@nhs.net

We can then investigate this fully.

WIth best wishes

Sylvia Fraser

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