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"Excellent care"

About: Royal Surrey County Hospital

My cousin was admitted to Bramshott ward on Friday 27th March 2020. Because of Covid19 I was unable to visit her but every day the staff telephoned me with the news of how she was. I found this daily message so helpful and comforting. Not being able to hold her hand and boost her moral was very difficult so those messages were just what I needed. I would really like to send all the staff on Bramshott Ward a huge thank you for caring for her. I am only sorry that they did not know her as the fun and amusing sometimes feisty and testing person she was. She had a difficult life but rarely complained. Thank you all again for your care and I hope you all stay safe and well as is the saying now!

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Responses

Response from Royal Surrey County Hospital 3 years ago
Royal Surrey County Hospital
Submitted on 12/05/2020 at 09:31
Published on nhs.uk on 13/05/2020 at 16:54


Thank you for taking the time to share your feedback. It is great to hear that you had such a positive experience and that you were comforted by our staff messages. We will share your feedback with the staff on Bramshott ward. Wishing you and your cousin all the best.

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