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Fantastic care

Posted By Dmcl2020

"Fantastic care"

About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5) Queen Elizabeth University Hospital Glasgow / Breathing and lung problems (Respiratory Wards 7a, 7b, 7c & 7d)

(as the patient),

I had an asthma attack and self presented at the ED at the Queen Elizabeth University Hospital and was taken straight into resus for treatment. The staff nurse Kerry and Registrar Kat were fantastic with me, making sure I knew what was happening when it was happening. Once I was stabilised I was moved to ARU 1 for admission, nursing staff were great and consultant Dr Joe decided to admit me to the 7th floor. I was admitted to 7D and all the staff and students were amazing! SHO Eilidh was very good at keeping me up to date and all the nursing staff were amazing.  

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Responses

Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 3 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC

Submitted on 05/05/2020 at 16:55
Published on Care Opinion at 16:55

picture of Rachel Pyle

Hello Dmcl2020,

I'm sorry to hear about your recent admission to hospital, it must have been a scary experience for you and I hope that you are feeling much better now.

Thank you for taking the time to share this lovely post with us, it is fantastic to hear that you were so well looked after by all of our staff. I will share this with the teams you have mentioned, I'm sure it will be a lovely boost to receive such kind words.

Very best wishes,
Rachel

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