This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Delighted that I was still able to have my outpatient appointment."

About: Aberdeen Royal Infirmary / Neurology (Brain, Spinal and Nerves) Aberdeen Royal Infirmary / Outpatients

(as the patient),

During these uncertain times, I was delighted that I was still able to have my outpatient appointment. No 70 mile trip required instead it was from the comfort of my own home. The process to use Attend Anywhere was very easy, all the stress of driving through and finding a parking space taken away. I have Parkinson's, this was my annual review and I was impressed that the appointment was as if I had been in ARI.

I will be happy to use this system again, unless I felt that my condition was deteriorating and required a face to face consultation. I was reassured by Dr McLeod that although my next appointment is to be the same format as today, it can be changed if required.

This is the way forward: patients seen without the risk of taking infection into the hospital or indeed coming out with something. I appreciate that not all appointments can be like this as some will require an examination. 

Well done NHS Grampian.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Alison Mckenzie, Nurse Manager, Orthopaedics & Neurology, NHS Grampian 3 years ago
Alison Mckenzie
Nurse Manager, Orthopaedics & Neurology,
NHS Grampian
Submitted on 07/05/2020 at 09:02
Published on Care Opinion at 09:02


picture of Alison Mckenzie

Dear Maranda,

thank you very much for your positive feedback the team will be delighted to hear you had a good experience.

Kind Regards

Alison Pirie

Nurse Manger

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k