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"Wonderful Advocate"

About: Citizens Advice Sheffield / Sheffield Advocacy Hub

(as a service user),

In March 2020, I was admitted to the Burbage Ward at the Michael Carlisle Centre in Sheffield.

This was really a difficult and distressing time for me and I needed some help and advice. to understand my situation. My wife contacted Sheffield Advocacy Hub to arrange an advocate for me. 

I was contacted by a wonderful advocate called Muriel. Who immediately gave me hope and confidence that my situation would be manageable and not indefinite. This immediately relieved some of the stress and uncertainty of my situation, and I felt able to cope more readily with the circumstances that I was in.

Muriel gave clear, concise advice, informed me of my rights and helped me gain release from the hospital environment back into my home. 

The hospital experience was traumatising and I don't know how I would have coped without Muriel's help and support. I would highly recommend this service to anyone in this situation.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Danielle Atherton, Advocacy Manager, Citizens Advice Sheffield 3 years ago
Danielle Atherton
Advocacy Manager,
Citizens Advice Sheffield
Submitted on 30/04/2020 at 10:07
Published on Care Opinion at 11:12


picture of Danielle Atherton

Hi,

Thank you so much for taking the time to share your experience of advocacy. I am really glad to hear that you felt supported by Muriel, and that you were helped to understand your rights and your situation while in hospital. I will pass on your kind words to Muriel. I know it will mean a lot to her to hear that she was able to make such a positive difference to your time in hospital.
I hope this message finds you well, and thank you again for recommending our service.

Best wishes,

Danielle

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