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"Fantastic service"

About: St Mary's NHS Treatment Centre (Portsmouth)

Had to take my 8year old on Mon 30 March with a suspected broken arm. We were extremely anxious about going with the current covid-19 situation but the service we received was brilliant from start to finish both our temperatures checked before entering the building. We're taken into doctor within 2mins of being in the waiting room he was brilliant with my daughter quick examination and sent straight round to xray which was also very quick and confirmed a broken arm back to the doctor who put her in a splint instead of going to qa for a cast. In and out within 45mins. Absolutely amazing service during these current worrying times and didn't feel at all at risk. Keep up the amazing work guys you're doing a fantastic job

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Response from St Mary's NHS Treatment Centre (Portsmouth) 4 years ago
St Mary's NHS Treatment Centre (Portsmouth)
Submitted on 16/04/2020 at 14:54
Published on nhs.uk at 15:32


Thank you for taking the time to leave feedback on your recent experience with us. At St Mary's NHS Treatment Centre we aim to provide efficient high quality patient focused care and recognise the importance of ensuring a seamless and smooth process from start to finish so it was lovely to hear that we have succeeded in that aim. We hope your daughter is recovering well and I will ensure your kind comments are passed on to the team in the Urgent Treatment Centre. Kind regards Lisa Mould PA to the Hospital Director

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