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"My hospital stay"

About: Royal Cornwall Hospital (Treliske) / General medicine

(as the patient),

I was recently admitted to the Royal Cornwall Hospital (Treliske).

As you can imagine I was very anxious about this due to the current situation.

From the time the paramedics arrived and I was admitted onto the ward I was totally put at ease. 

All of the staff wore their PPE and changed after each patient and I never felt I was at risk of contracting Covid-19 at any time. I was taken in via a separate entrance from suspected cases and even the hospital appeared to be divided into two. 

This may not have been the case but this is what it appeared to be by me as a patient.

Thank you and well done to everyone at the RCHT for all the measures put in place and more personally for your care and support of me.

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Responses

Response from Laura Fletcher, Clinical Pathway Navigator, Clinical Oncology, Royal Cornwall Hospitals NHS Trust 4 years ago
Laura Fletcher
Clinical Pathway Navigator, Clinical Oncology,
Royal Cornwall Hospitals NHS Trust
Submitted on 20/04/2020 at 13:16
Published on Care Opinion at 13:16


picture of Laura Fletcher

Dear scoreboardsk35,

Thank you for your feedback about your recent stay at Royal Cornwall Hospital. It is always lovely to receive feedback, especially during this difficult time. I am glad that you felt safe during your journey and had a positive experience. I hope you are recovering well and keeping safe during these uncertain times.

I have forwarded your email to the Emergency Department, ambulance service, and also to our Infection Prevention team who will be glad to hear that our patients feel safe with the measures we have in place.

Kind regards,

Laura Fletcher

Patient Experience Administrator

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