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High standards of care

Story from nhs.uk

"High standards of care"

About: Royal Albert Edward Infirmary

I got rushed in to have an emergency appendectomy all staff where very kind and caring, I was very anxious and distressed due to being on my own and the current circumstances with covid-19, the nurses where very understanding and very supportive, I was in hospital for 3 days and received a high standard of care, all staff in A&E, surgeons and on orrel ward where amazing, incredibly professional and hardworking

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Responses

Response from Vicky Bolton, Patient Relations and PALS Manager, Wrightington, Wigan and Leigh NHS Trust 3 years ago
Vicky Bolton
Patient Relations and PALS Manager,
Wrightington, Wigan and Leigh NHS Trust

Submitted on 16/06/2020 at 15:12
Published on Care Opinion at 15:12

Thank you for taking the time to post your positive experience on this website, it is very much appreciated. The Trust and staff acknowledge and appreciate the importance of supporting our patients especially in these unprecedented times. Your comments have confirmed that this is something that they do well. Thank you again for your comments, which I will share with all the relevant staff.

Kind Regards

Vicky Bolton

Patient Relations Manager

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