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a very big thank you to everyone who treated me

Posted By Eiluned

"a very big thank you to everyone who treated me"

About: North West Ambulance Service NHS Trust / Emergency ambulance Tameside General Hospital / Accident and emergency Tameside General Hospital / Trauma and orthopaedics

(as a service user),

a very big thank you to everyone who treated and helped me after 4 fractures in ankle

I am writing to thank all the staff at Tameside hospital after fracturing my ankle in four places last October {2019)  Firstly the ambulancemen made me feel at ease and with whom I had a lovely chat all the way to hospital. Taken to a and e where my very special male nurse helped, along with gas and air, to cope while the foot was straightened. I was taken to ward overnight and then taken to theatre.  Again everyone who prepared me for theatre were so reassuring - Theatre nurse, doctor and anaesthetists. My operation took five hours.  I cannot thank my surgeon enough.  He is my hero.  I will always be grateful for everything he did.  I am at the moment  in the over 70s  group of people who are at risk of catching coronavirus   Still okay at moment.  Fingers crossed.     Thank you to everyone who helped me a few months ago and also thank you to everyone working in the NHS today and over the next weeks     

Team work

Team work


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Responses

Response from Alexia Charnley, Head of PALS, Complaints and Candour, PALS & Complaints Team, Tameside & Glossop Integrated Care NHSFT 4 years ago
Alexia Charnley
Head of PALS, Complaints and Candour, PALS & Complaints Team,
Tameside & Glossop Integrated Care NHSFT

Manager

Submitted on 12/04/2020 at 15:48
Published on Care Opinion at 15:48

Good afternoon and thank you for taking the time to post about the care you received from our teams, and the Ambulance Service following your accident.

It is really pleasing to receive positive feedback and I am sure that your comments will lift our teams during these difficult weeks. We will ensure that these are shared with the senior team in the Emergency Department, Theatres and the Orthopaedic Team.

kind regards, Alex

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