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"Efficient reassuring service"

About: Parkside Surgery

Having phoned the surgery last week I was spoken to by a polite and reassuring receptionist who listened carefully to my concerns. She informed me a practitioner would contact me shortly. Within 20 minutes I was contacted by the Practise Nurse who took details and asked questions before dealing with the diagnosis. Obviously in the current situation it is not possible to visit the surgery. Thank you to everyone who works at the surgery - its is appreciated all the hard work you continue to do.

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Responses

Response from Parkside Surgery 4 years ago
Parkside Surgery
Submitted on 04/04/2020 at 22:23
Published on nhs.uk on 06/04/2020 at 07:25


Thank you for your feedback.

I will be very pleased to share your comments with the practice team as we reflect on the service we offer our patients.

Yes, as we are attempting to continue to provide an excellent service to our patients within the context of the Covid-19 outbreak, it is reassuring to us to know that patients can understand the deeply challenging times we are navigating our way through.

Stay safe, everyone!

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