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Amazing staff

Story from nhs.uk

"Amazing staff "

About: Northampton General Hospital (Acute)

I had to go to A & E yesterday for acute tonsillitis. The 3 ladies in reception were kind & lovely. Gave me a glass of water & did my checks then sent me off to the ACC department, security were also really kind in showing me where to go bearing in mind that I could hardly talk & was on my own. ACC were organised & I wanted to say an extra special thank you to the junior nurse Ria who looked after me. She was kind & lovely & I was in & out within 6 hours. My ear nose & throat specialist was also very efficient. Well done NGH in this hard time.

Kind Regards

Kerry Kilner

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Responses

Response from Northampton General Hospital (Acute) 4 years ago
Northampton General Hospital (Acute)

Submitted on 03/04/2020 at 10:08
Published on nhs.uk on 04/04/2020 at 17:23

Good morning,

Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us.

We are so pleased that you had a positive experience in both our Accident and Emergency department and Ambulatory Care, and were pleased with your treatment and care from the staff looking after you, in particular the Junior Nurse Ria.

Your lovely comments will be passed on to all the staff involved in your treatment and care.

From all of Team NGH.

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