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"Excellent service "

About: Whipps Cross University Hospital

We wanted to offer our thanks for an efficient service at a very difficult time. We had to visit A and E with our going daughter for what turned out to be a minor issue, but the staff were warm and courteous and gave no hint of the stress they must be feeling at this very stressful time. We were sent through immediately to paediatric triage and dealt with quickly and professionally. The whole experience was reassuring and we were very relieved as we were dreading visiting a hospital in the current climate. Thanks to all the A and E staff at Whipps for your help.

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Responses

Response from Whipps Cross University Hospital 4 years ago
Whipps Cross University Hospital
Submitted on 30/03/2020 at 12:16
Published on nhs.uk at 20:53


Dear Joe

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided in the A&E Dept at Whipps Cross Hospital. We value your feedback as its confirmation to staff and the organisation of the excellent care provided at Barts Health. We will ensure that your kind words is shared with the relevant staff.

Kind regards

Central Complaints Team

Barts Health NHS Trust

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