About: Forth Valley Royal Hospital / GP Out of Hours Forth Valley Royal Hospital GP Out of Hours FK5 4WR NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) University Hospital Monklands / Ear, Nose & Throat (Ward 9) University Hospital Monklands Ear, Nose & Throat (Ward 9) ML6 0JS
Posted by PollyBU (as ),
I would like to say thank you to all the NHS services involved in helping me with my recent abscess. Thank you to NHS24 for getting the GP out of hours to contact me & for the Doctor to telephone me, listen & get me to re-attend FVRH GP OOH Service (I think the GP was a Scott), visit at 03:15am. I am so grateful that he asked me to re-attend & re-examine me, as I had been in agony for 4 days solid.
Once the diagnosis had been made, I would like to compliment NHS Lanarkshire - the ENT consultant who telephoned me the next day & organised for me to get prompt treatment. The ENT consultant could not have been nicer, sorry I can't remember his first name, his surname is Naranc. The ENT chap was really professional & genuinely interested in my wellbeing - I am also really grateful for being able to acquire all the necessary medication from the Monklands Hospital Pharmacy prior to leaving. It was 1 less thing to worry about, given my ill health at the time.
I would not change anything about my experience with the NHS on this occasion & I would be grateful if you could pass on my thanks to all the staff involved. This has now been a week since treatment & I am grateful for all the help given to me to get me back to full health.