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Wonderful Care

Story from nhs.uk

"Wonderful Care"

About: Good Hope Hospital

My father Alan Thomas was admitted on Friday 13th March to Good Hope Hospital and sadly died there on Tuesday 24th March. He was 86 years old.

I would like to express my sincere gratitude and appreciation for the wonderful care and infinite kindness given to him during his last days. The Ward 7 nursing staff are an authentic representation of the National Health Service, which despite constant criticisms and many challenges, still provides exemplary healthcare. I would particularly like congratulate the magnificent dedication of the young staff nurses, whose professionalism and untiring kindness ensured my dad’s last days were as comfortable as possible. In a very challenging times for all healthcare, I was genuinely moved and reassured by their dedication to their patients.

Thank You

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Responses

Response from Good Hope Hospital 4 years ago
Good Hope Hospital

Submitted on 10/04/2020 at 09:08
Published on nhs.uk at 16:48

Responded: 10.04.20

Dear Richard

Please accept our sincere condolences on the loss of your father.

Thank you for your lovely comments and for taking the time to give such positive feedback at which must be a very sad time or you and our family.

I will ensure your feedback is passed on to the senior management team who I know will be thrilled to receive such positive comments, your feedback will be shared with the wider team as they do work very hard to provide a positive patient experience.

Once again thank you for taking the time to post your feedback, it is greatly appreciated.

Best wishes

Patient Experience Team

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