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Very worrying practice

Story from nhs.uk

"Very worrying practice"

About: Royal Blackburn Hospital

My daughter is currently on the post surgery ward. Last night, a nurse took a blood sample from the tube containing her TPN (liquid food) which is pumped directly into a tube which goes into a main artery, bypassing her bowel. Because the blood sample was diluted with the liquid in the tube, the results showed that she needed a blood transfusion. A doctor came in to see her first thing this morning asking if she had any idea why her blood count had dropped so much. My daughter explained that the nurse had used the feeding tube to take the blood. She told her not to use that tube because she knows it shouldn't be used for that purpose and it can only be touched under extreme sterile conditions but the nurse over ruled her and said it would be fine. Thank god my daughter is able to speak for herself otherwise she'd be having an unnecessary blood transfusion now.

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Responses

Response from Royal Blackburn Hospital 4 years ago
Royal Blackburn Hospital

Submitted on 23/03/2020 at 12:29
Published on nhs.uk at 13:01

Thank you for taking the time to share your experience and concerns on the NHS Website in relation to your daughter’s admission at Royal Blackburn Teaching Hospital.

I am sorry to hear of your concerns and will ensure that your comments are brought to the attention of the Surgical Division. We would like to share your feedback with the appropriate team / department and would be grateful if you could provide further details to enable us to do so. You can do this by emailing the Patient Experience Team at patientexperience@elht.nhs.uk

Or if you prefer you can discuss further any concerns you may have about our services with our East Lancashire Hospitals Trust Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns further.

Many thanks again for taking the time to provide your feedback.

Melissa Almond

Senior Patient Experience Facilitator

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