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"Great team"

About: Derwent Valley Medical Practice

We have been a patient of this surgery since we moved into the area. I can say we hold them in high respect. On many occasion have had to call on them and always got an appointment , phone call back and house call when appropiate. I dont abuse the system and treat all staff with respect. The doctors do a very good job as well as the nures. If you speak to them with respect you get respect back. Yes some time its difficult to get through on the phone but thats not their fault when we all phone at 5he same time. Remember they are human. If it wasnt for them these last 5 years my husband would be here. A greatful patient

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Responses

Response from Derwent Valley Medical Practice 4 years ago
Derwent Valley Medical Practice
Submitted on 23/03/2020 at 09:53
Published on nhs.uk at 10:50


Thank you so much for your feedback. We’re pleased to hear you’ve had a positive experience and that you’ve taken the time to share this. This is really appreciated as we all strive to provide the best service we can for all our patients. Thank you once again.

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