"Miscarriage lack of communication"

About: Craigavon Area Hospital / Maternity care

(as the patient),

I felt Numb as i said the words to her

My GP rang me today and asked how was my pregnancy getting on as they had to check my medicine since i have epilepsy  - i turned round and i said but im not pregnant no more, i lost my baby 

The doctor said they had not had any notification from the hospital, which wasn't their fault i can see and i'm the doctor felt awful making the phone call to me

I think the hospital has been very poor here not notifying them as other women could be in the same situation as me

Responses

Response from Mairead Casey, Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience, SHSCT 6 months ago
We are preparing to make a change
Mairead Casey
Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience,
SHSCT

Patient Client Experience & 10,000 Voices Facilitator for Southern Health and Social Services Trust.

Submitted on 25/03/2020 at 16:08
Published on Care Opinion on 26/03/2020 at 09:13


picture of Mairead Casey

Good afternoon, I am so sorry that we failed to notify your GP that you had lost your baby and that this caused further distress to you and your fiancé. I have discussed all the issues raised with the relevant departments. We would welcome the opportunity to provide some support for you and your fiancé at this very difficult time and talk about how we can prevent this happening again to someone else. You can contact me on my work mobile: 077 89505502 or if you prefer by email: mairead.casey@southerntrust.hscni.net.

Kind regards

Mairead Casey

Patient and Client Experience/10,000 More Voices Facilitator

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