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Fantastic service

Story from nhs.uk

"Fantastic service"

About: Yorkshire Ambulance Service NHS Trust

On 13/2/2020 my Dad fell at home at 22.25pm, Kirklees care phone service rang an ambulance, they arrived in around 10 minutes. The crew were both very professional & patient with my elderly parents. They managed to lighten the situation for us all. The ambulance the next day were the same, they took them to hospital where they found he had broken his hip (their own doctor thought it was a bursa), he had a hip replacement & is now back home.

Thanks again you are all absolute stars!

Good luck & stay as safe as you can in the coming worrying months.

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Responses

Response from Yorkshire Ambulance Service NHS Trust 4 years ago
Yorkshire Ambulance Service NHS Trust

Submitted on 18/03/2020 at 15:11
Published on nhs.uk on 19/03/2020 at 09:16

Thank you for posting your thanks on NHS Choices.

We appreciate your positive feedback and are so glad you were happy with the service you and your father received. We are pleased to read that your dad has since recovered well.

Should you like us to identify the staff involved and pass on your personal thanks, please contact us with more details on

Telephone No: 0333 1300549

Email: yas.patientrelations@nhs.net

Address: Patient Relations Yorkshire Ambulance Service Springhill Brindley Way Wakefield 41 Business Park Wakefield WF2 0XQ

Thanks again,

Brogan Greenhough

Quality and Risk Coordinator

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