"Awful practice"

I recently have had an operation to remove a cancerous tumor in my bowel. While the hospital treatment has been fantastic , the service at this surgery has been poor. Most of tge Gp's have been good, but twice I've called for test results to be given misleading information . Luckily I have a relative who is a GP , so have been pre-empted with questions to find out more info , and guide them to the correct conclusions!

I am now forced to go and find another surgery in the area, as the level of service is just unacceptable- and possibly life threatening! I've almost given up trying to get through by phone , as they rarely answer without a twenty+ minute wait, and usually walk there .

Today I went into the surgery to make an appointment , to be told that due to coronavirus no appointments could be made until next week. I completely understand that the surgery could be busier but I explained I'd had stomach pains in the area of my operation . To be told still , not something the surgery was interested in at this time , to Call 111 or go to the walk in centre. I was informed I may be able to get the triage nurse to call me in the morning, but I couldn't leave a message for her today . I had to take my chance of getting through in the morning(no chance). To top it all I had to announce my condition/symptoms to the entire waiting room, due to having to stand back from reception. Again understandable but pointless medically .

As soon as I'm able due to the coronavirus restrictions, I'll be off to another surgery .