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"Excellence in healthcare"

About: Heartlands Hospital

(as the patient),

I attended the Physiotherapy  Department as an outpatient. I had been having problems with painful fingers for some  months, which was a cause of depression.     I have nothing but the highest praise  for the care and treatment I was given.   The specialists I saw were genuinely concerned for my welfare and the treatment I received from has worked wonders.   Thank you.  

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Responses

Response from Heartlands Hospital 4 years ago
Heartlands Hospital
Submitted on 23/03/2020 at 12:02
Published on nhs.uk at 13:04


Responded: 23.03.20

Dear Graham

Thank you for taking the time to post your comments regarding your experience at Heartlands Hospital's Physiotherapy Department.

Patient feedback is extremely important to us and I am so pleased that you felt well informed throughout your visit, and that you felt happy with the medical staff and the treatment you received.

I will ensure that your comments are forwarded to the appropriate senior staff who will be thrilled to give your feedback to their team.

Wishing you continued good health.

Kind regards

Patient Experience Team

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