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Colonoscopy service received

Posted By Starry Towers

"Colonoscopy service received"

About: St John's Hospital

(as a service user),

I had a colonoscopy at St John's Hospital, Livingston today. The staff all made me feel so welcome. I'm always worried because I say ridiculous nonsense with Entonox, but the professional friendly staff were brilliant at soothing my fears and relaxing me.

From the greeting I received on arriving to the admission procedure, the procedure itself, and the after care, everyone was 100% on top of their game.

I received easy to understand explanations throughout including during the procedure and of the resulting report. Thanks to all the staff involved today, every one of them, all stars of our Scottish NHS.

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 5 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 24/03/2020 at 18:10
Published on Care Opinion at 18:10

Dear Starry Towers

Thank you very much for taking the time to share your feedback with us following your recent colonoscopy at St John's Hospital.

I will share this lovey feedback with the team as at this difficult time the staff really appreciate this lovely feedback.

Thank you again.

With kind regards

Jeannette

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