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"Solved my problem in minutes"

About: Musgrove Park Hospital / Audiology (Hearing)

(as a service user),

I telephoned audiology department at Musgrave Park Hospital Taunton as I had a problem with one of my hearing aids.

I was given an appointment the following day.

I was seen by a gentleman by the name of Lee who solved my problem in minutes by replacing parts in both of my hearing aids.

Lee was very caring and efficient and a credit to the NHS.

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Responses

Response from Emma Ralph, Audiology Clinical Lead and Manager, Audiology, Taunton and Somerset NHS Foundation Trust 2 years ago
Emma Ralph
Audiology Clinical Lead and Manager, Audiology,
Taunton and Somerset NHS Foundation Trust
Submitted on 18/03/2020 at 17:25
Published on Care Opinion on 19/03/2020 at 09:54


It is great to hear that you were able to obtain an appointment with ease and that your problems have been resolved so quickly. I will feedback to Lee and the team your comments. Great to hear you were pleased with the service provided.

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