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"Took very little history"

About: Aberdeen Royal Infirmary / Dermatology (Skin Conditions)

(as a service user),

I had an appointment today regarding ongoing situation with my hands. Very little history was taken and I do not feel that my concerns were listened to. I work in healthcare so my hands are really important as is washing them. Really wanted advice but I got a website instead.

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Responses

Response from Fiona Robertson, Chief Nurse, Dr Gray's Hospital & Moray HSCP, NHS Grampian 4 years ago
Fiona Robertson
Chief Nurse, Dr Gray's Hospital & Moray HSCP,
NHS Grampian
Submitted on 16/03/2020 at 14:26
Published on Care Opinion at 14:26


Dear Abdn81

I am sorry that you felt your appointment today didn't go as well as it could have and that you felt you weren't listened to.

In order that we can look into this further and hopefully provide more information to you, I would be grateful if you could make contact directly with the Nurse Manager for Dermatology services.

Her contact details are eleanor.binniemcleod@nhs.net

Kind regards

Fiona Robertson

Chief Nurse

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