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"All so lovely and reassuring"

About: Altnagelvin Area Hospital / Radiology

(as a service user),

I had 2 MRI's in my stay. The staff were all so lovely and reassuring which put me at ease. I enjoyed the lights as it helped to relax me.

The staff made my experience better as I felt a bit anxious.

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Responses

Response from WHSCT 4 years ago
Submitted on 14/03/2020 at 00:37
Published on Care Opinion on 16/03/2020 at 13:37


Thank you limatf47 for your encouraging feedback and your kind comments about the staff. It is good to know that your positive experience was not just a one off and that the standard of care provided by our staff was consistent. It is useful for us to know also that the specialized lighting was successful in making a clinical area less clinical.

Kind Regards,

Angela.

Radiology Department Operations Manager

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