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"Coronus"

About: Furness General Hospital

3 attempts to get swab test advised by 111 told 1 would be tested/ contacted in 24 hours now 4 days. I returned N Italy 08 03 2020 symptomatic. No test no contact , meanwhile my traveling companions from the Newcastle area who had no symptoms are being tested. I feel ignored and let down. It is no wonder people turn up at the hospital against 111 advice( not something I would do) why is no one keeping there word to me as I said 4 days!.

Just want testing as promised my wife also.

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Responses

Response from Furness General Hospital 3 years ago
Furness General Hospital
Submitted on 26/03/2021 at 10:51
Published on nhs.uk on 27/03/2021 at 19:41


Hi Steve, we are really sorry that your experience at our hospital wasn’t what you would expect and are very keen to learn more and respond directly to you. We would appreciate it if you could contact our Patient Relations team on 01539 716621 to allow us to carry out that work. Thanks again and hope to hear from you soon.

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