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"Postnatal care"

About: Highland Community Services / Nursing and Child Health

(as a service user),

Five days after giving birth, I was in a great deal of discomfort. I called the local midwives office and Morven came to visit that same day. She prescribed antibiotics that same day and i was visited several times over the following week by morven and her colleagues to check on my progress.  I also received support in that time from the infant feeding support worker and the health visitor.
 each visit by each professional was unrushed and made me feel very reassured that my care and wellbeing was important to them. I appreciated the communication that these professionals clearly had amongst each other in regards to my case which helped to personalise my care and reassure me.
The care I recieved was second to none and I have now made a good recovery from the discomfort I was originally in.
I thank Morven in particular for her care and sense of humour!!!
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Responses

Response from Karen MacKay, Senior Health Improvement Specialist (Infant Feeding Advisor), RM, IBCLC, NHS Highland 4 years ago
Karen MacKay
Senior Health Improvement Specialist (Infant Feeding Advisor), RM, IBCLC,
NHS Highland
Submitted on 20/03/2020 at 07:56
Published on Care Opinion at 07:56


Good morning StarfishP79

Firstly congratulations on the birth of your baby. I am sorry to read that you had complications in your early post natal period and so glad to read you recovered well.

It is lovely to hear your story of how you were supported from Morven and her local team. As you highlighted communication is the key to enabling an effective and efficient workforce and by sharing your experience you have demonstrated how well this team approach worked for you.

Thankyou for taking the time to tell us about your story and I will pass this on to the team today.

Best wishes

Karen Mackay

Senior health improvement specialist, infant feeding advisor. NHS Highland

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