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"Horrible service "

About: Hillingdon Hospital

The worst NHS ,service.

Accident and emergency are supposed to be first priority. We came through an ambulance and had to wait for more than 3 hours. I do not think there are enough doctors in the hospital or in the department. Everytime you go and ask how long we have to wait to be seen by doctor the answer was “the waiting time is 6 hours and you have to be here for 6 hours then the doctors would see you”. It does not matter how serious the problem is it doesn’t mean if a person is dying then only the doctors would see them as a priority. Horrible service. The staff is rude, there is no system of anything at all. DISGUSTING.

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Responses

Response from Hillingdon Hospital 4 years ago
Hillingdon Hospital
Submitted on 03/04/2020 at 11:04
Published on nhs.uk on 04/04/2020 at 15:41


Thank you for sharing your experience and letting us know where we need to improve as a hospital. I am sorry for the delays you describe and will share your words with the service manager in A&E.

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