This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Thank you"

About: Nightingale Valley Practice

My daughter and I have required several doctor and nurse appointments recently. At Nightingale Valley we have been treated with kindness, empathy and professionalism by all staff.

Our concerns have been listened to, examinations were thorough and professional, blood was taken and hospital investigation referrals were made smoothly. Thank you.

We appreciate the pressure that the NHS is under and the heavy workloads that staff are managing. We just wanted to take the opportunity to thank Nightingale Valley for the excellent care we have regularly received from the receptionists, those answering questions on the phones, and all medical staff at the practice.

It has been fantastic, thank you for all you are doing to serve our community, and the ways you are going the extra mile to look after your patients, it really is much appreciated.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nightingale Valley Practice 4 years ago
Nightingale Valley Practice
Submitted on 12/03/2020 at 09:34
Published on nhs.uk on 13/03/2020 at 07:20


Thank you for your kind comments which has been shared with our team.

I am so pleased you have both received such positive experiences from many of our team members!

Best wishes

Emma

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k