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"The staff there were brilliant."

About: Royal Stoke University Hospital

(as a service user),

I had to go to the CTS on a Saturday about 4 weeks ago as I had trouble breathing. I had versus tests including a ECG a male was going to do it till I said I would prefer a female as you really have to lift your boobs up so the nurse in black put them on for me. I just wanted to say this is really appreciated and I do not question the mans professionalism some thing are just a bit intimate and the rest of the staff there were brilliant including porters.

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Responses

Response from Royal Stoke University Hospital 2 years ago
Royal Stoke University Hospital
Submitted on 13/03/2020 at 12:55
Published on nhs.uk at 12:56


Thank you for taking the time to provide us with your feedback. I have shared this with the team and I am sure it will offer reassurance to other patients who may be concerned about attending for an intimate procedure

Kind Regards

Angela Grocott

Head of Patient Experience

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