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Swift efficient service

Posted By baxi

"Swift efficient service"

About: New Victoria Hospital / Minor injuries unit

(as a relative),

I took a family member to the minor injury unit today. Smiling friendly receptionist. Relative called in to be seen within 15 minutes. X ray performed, examined and given advice. 

All patients being prompted to sanitise hands on entry which was very good.  Vic MIU is consistently good, having used it myself or accompanying family there. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 20/03/2020 at 16:18
Published on Care Opinion at 16:18

picture of Nicole McInally

Dear Baxi

I am pleased to read that you have had consistently good care when attending the Minor Injuries Unit and that you had a swift and efficient visit.

Thanks for such positive feedback and I hope your family member is feeling better.

Kind Regards

Nicole

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