"Kind, caring and very efficient"

I had an emergency referral from my GP. When I arrived for my appointment although I wasn't on the list I was seen as soon as the clinic opened by a very approachable doctor who referred me for a hearing test. This was immediately carried out and the results printed. I took them back to ENT and they had a letter with my next appointment already printed and ready for me to take home. I was only in the hospital for one and a half hours and everyone that I saw went out of their way to reassure me, I cannot praise all the staff highly enough. Very professional and excellent service from the NHS. Thank you so much