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"Poor and not enough carparking "

About: Wythenshawe Hospital

We could not find any carparking spaces within the Wythenshawe boundary, we tried for 40 minutes and was force to use the private carpark next to the staff carpark at the rear.

This carpark has a payment system of using your mobile phone to pay over the internet. Our signal was poor we could not even speak to the parking firm due to the poor signal. We were in the carpark for over the 10 minute charge time trying to contact the payment system or the office. When we left we were charged with an offence. Tried to appeal, what a waste of time that was.

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Responses

Response from Wythenshawe Hospital 4 years ago
Wythenshawe Hospital
Submitted on 14/04/2020 at 15:48
Published on nhs.uk on 16/04/2020 at 14:07


We were very sorry to receive your comments and concerns via the NHS Website about your experience at Wythenshawe Hospital. We take all issues surrounding patient experience seriously; the Head of Nursing for the service has been made aware of your feedback. Our Patient Advice and Liaison Service will be happy to discuss your experience with you if you contact them on 0161 276 8686 or by emailing: pals@mft.nhs.uk.

The Patient Experience Team

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