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"Hospital stay"

About: Victoria Hospital / SEAL (Surgical Elective Admission Lounge)

(as a service user),

I want to write and praise the nhs staff after my stay in hospital in January.

Firstly I would like to thank Joanne and SCN Sandra for their fantastic care I received from their service. They really are amazing and I was booked the very next day for an emergency op. Their clinic service is fantastic and could not fault them.

I was then admitted to the SEAL unit where Carol dealt with my admission. She was excellent and answered all questions and eased any worries I had. SN Jemma my recovery nurse was amazing and when I woke up she was there making sure I was ok and pain free. She truly is an asset to theatres recovery.

Lastly the two nurses in Day Bed were so caring and compassionate. Their names were Bobbie and Kerin. They were so kind and I felt safe and well looked after. The SEAL unit and Day Bed are an amazing service. Every member of staff I met were friendly and made you feel comfortable.

When it was time for my discharge, all my paperwork and medications were ready and there was no waiting about. We are extremely lucky to have the NHS and the staff don’t receive enough praise for what they do. Many thanks again.

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Responses

Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife 4 years ago
Sandra Connelly
Senior Charge Nurse, Day Intervention Unit,
NHs Fife
Submitted on 06/03/2020 at 08:20
Published on Care Opinion at 08:20


picture of Sandra Connelly

Dear Lou78

On behalf of the staff in the SEAL and day bed area thank you for taking the time to share your comments on Care Opinion.

It's lovely to receive such positive feedback on how well cared for you felt. Bobby and Keren will be delighted to know how thankful you are.

Wishing you a speedy recovery

Kind regards

Sandra

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