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Professional, discreet, informative

Posted By pt64

"Professional, discreet, informative"

About: Queen Elizabeth University Hospital Glasgow / Minor Injuries Unit

(as the patient),

Visited the new Minor Injuries Unit at QEUH Glasgow with leg pain.  I was seen in 5 minutes which is a major improvement and the care I received from Elaine was delivered in a professional, discreet and informative manner.

This unit is a major asset to the Glasgow district.  

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 20/03/2020 at 15:53
Published on Care Opinion at 15:53

picture of Nicole McInally

Dear pt64

Many thanks for sharing your experience of the Minor Injuries Unit at the QEUH.

I am glad that you were seen quickly and that the care you received from Elaine was professional discreet and informative. I will be delighted to share your feedback with the staff in the Unit.

I hope your leg is feeling better.

Take Care

Nicole

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