"singing his praises"

About: Forth Valley Royal Hospital / Accident & emergency University Hospital Monklands / Accident & Emergency

(as a parent/guardian),

My teenage daughter had her two front teeth smashed out at hockey training on Sunday. we were very well looked after at Larbert hospital and they arranged for her to go to Monklands to get her teeth temporarily dressed until she could get to the dental hospital on Monday morning. We were seen immediately by a young Doctor Mackie who was a dentist in a previous life! ! ! He expertly dealt with quite an upset teenager and dressed her teeth so well that the dental hospital in Glasgow were singing his praises and said he has contributed greatly to helping preserve what was left in her mouth.


Response from Donna Clark, Clinical Manager, Medical, FVRH 7 months ago
Donna Clark
Clinical Manager, Medical,
Submitted on 29/02/2020 at 12:05
Published on Care Opinion at 12:05

Thank you for taking time to give us your feedback. We value all feedback from the patients and relative using out department. It is reassuring to hear that your daughters injury is being dealt with allowing her to preserve what is left in her mouth. I will ensure your feedback is shared with Dr Mackie.

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Response from Claire Fenwick, Service Manager, Medicine, NHS Lanarkshire 7 months ago
Claire Fenwick
Service Manager, Medicine,
NHS Lanarkshire
Submitted on 08/03/2020 at 10:20
Published on Care Opinion on 09/03/2020 at 14:36

picture of Claire Fenwick

Just to echo the feedback from Donna at FVRH - thank you for giving us this positive feedback. I am sorry that your daughter had the accident at hockey training and then the upset of having to attend hospital but pleased that the care she was given at both sites was positive in preserving her remaining teeth. I do hope she is recovering well and once again thank you for your feedback.

Best Wishes


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