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A & E experience

Story from nhs.uk

"A & E experience"

About: Manchester Royal Infirmary

Just wanted to say thank you to the doctor, nurses, paramedics and all other staff in the A & E department. My husband collapsed whilst shopping in the Arndale Centre and we were taken to the A & E at the MRI. All the staff were brilliant and we couldn't fault the care he was given. The doctor even brought us food and drink. You are a credit to the NHS. God bless you all.

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Responses

Response from Manchester Royal Infirmary 3 years ago
Manchester Royal Infirmary

Submitted on 19/06/2020 at 14:48
Published on nhs.uk at 16:42

Dear Mrs Berry

Thank you for your positive comments on the NHS website regarding the care your husband received at the Accident and Emergency Department, Manchester Royal Infirmary and please accept our apologies in the delay in responding to you, we have only just received notification of your feedback. It was very kind of you to write and compliment the staff as it is always good to receive positive feedback which reflects the hard work and dedication of our staff. It was wonderful to hear that you felt the staff were brilliant and you couldn’t fault the care that your husband was given. I can assure you that we have passed on your thoughts to the Head of Nursing who will share your comments with the staff involved.

The Patient Experience Team

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