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Great Care

Story from nhs.uk

"Great Care"

About: Queen's Hospital (Romford)

I want to give credit to all the staff on Outpatients Team 1.

They have been so polite and caring and given my daughter the urgent care she needed very quickly. The surgeons were amazing and made my daughter and myself feel very at ease.

I have nothing but praise to give to this department at the hospital.

Thank you very much for your amazing service that my daughter received.

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Responses

Response from Queen's Hospital 4 years ago
Queen's Hospital

Submitted on 02/03/2020 at 18:01
Published on nhs.uk at 20:12

Thank you for taking the time to make us aware of yours and your daughters experience. I am so pleased to hear that all of the staff have been caring and made you both feel at ease. I will ensure your kind words are passed onto the team so that they are aware what an amazing job they are all doing and what a difference they are making. Once again, thank you for taking the time to provide us with your feebdack.

Kind Regards

Elaine Clark

OPD Patient Experience Co-Ordinator

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