"Specialist nurses"

About: Northampton General Hospital (Acute) / Gastroenterology

(as a service user),

I have chronic IBD. My GP is helpful, but has limited knowledge of my condition. He referred me to Gastroenterology at NGH. My condition is now fairly stable and I see a specialist regularly instead of a doctor. The advantages of this to me are

- more regular appointments 

- more relevant knowledge than GP

- access to advice by phone email if I have a flare up

Guessing that it is good for NHS too - frees up consultant and GP time

I think this is such a good model for chronic conditions that need to be managed. A friend has a similar model for asthma. 

It has really made a difference to me that this service is available. It helps that the nurse I see is very competent and friendly. I really feel that expanding this kind of provision could be a big step forward for the NHS.



Response from Northampton General Hospital (Acute) 4 months ago
Northampton General Hospital (Acute)
Submitted on 26/02/2020 at 15:23
Published on nhs.uk at 15:24

Good afternoon,

Thank you very much for taking the time to leave a review about your experience with our hospital. Your input is most valued to us.

We are so pleased that you are making progress and the service has made a difference for you, and that you were pleased with your treatment and care from the staff looking after you.

Your lovely comments will be passed on to all the staff involved in your treatment and care.

From all of Team NGH.

  • chrispr thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too