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"Thank you Colonoscopy dept hopefully I won't be back!"

About: Victoria Hospital / Endoscopy

(as the patient),

Went in for a routine Colonoscopy, greeted by Rhona who went through the undressing and gowning with me, then it was off to a meeting to get all my details and explain the process plus get my sedative Cannula prep, hate needles so this was made all the better for the smoothness, well done , sorry can't remember your name but happy retirement when it comes!

A bit of a lengthy wait before the procedure  but this was explained earlier that the surgeon was stuck in traffic, anyway wait over and Consultant Dr Shams came for me to take me to the room for the procedure, greeted in there by 3 very friendly nurses that I can only recall 2 of them, Senior nurses Claire and Smith.

Dr Shams explained in detail what was happening and why, then it was time for my sedative cocktail 🤪🤪, the procedure itself was painless and more comfortable than I imagined, plus I had the experience of watching what was happening, very interesting. All done then wheeled through to the recovery area for a well earned and best tasting tea and toast I've had considering no food for almost 24hrs 😲🤣.

Thank  you Colonoscopy dept hopefully I won't be back! 

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Responses

Response from Shona Beattie, Charge Nurse, Day Intervention Unit / Endoscopy, Planned Care, NHS Fife 4 years ago
Shona Beattie
Charge Nurse, Day Intervention Unit / Endoscopy, Planned Care,
NHS Fife
Submitted on 28/02/2020 at 16:33
Published on Care Opinion at 16:33


Thank you Silver Fox 31 for your lovely feedback. I am pleased to hear your procedure went smoothly and that you were well looked after by our staff.

I am sorry you experienced a delay prior to your procedure but I am glad you were kept updated and I hope the tea and toast helped to make up for it!

I have passed your comments on to Rhona, Dr Shams,Claire and staff nurse Smith, as well as the rest of the team and I am sure they will be happy to receive such positive feedback.

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