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Very grateful for Emergency surgery

Posted By North East service user

"Very grateful for Emergency surgery"

About: North Tyneside General Hospital Northumbria Specialist Emergency Care Hospital / Emergency Department The Royal Victoria Infirmary / General surgery

(as a service user),

Five weeks ago I went to a muscular skeletal appointment and north tyneside general hospital during my consultation with the consultant I was then sent for a emergency mri on my spine at Cramlington emergency care hospital.

Upon results later the same day I was then sent via ambulance to the R. V. I hospital where I was seen by a spinal surgeon. Early the following morning I was in theatre for a emergency op on my spine. If I hadn't had the op I would have ended up paralysed from the waist down. This was very worrying at the time.

With the expertise of all the staff I seen during this time and a top spinal surgeon I am now five weeks post op and doing really well. The staff at all hospitals and ward 15 at the R. V. I plus the surgeon and registrar were outstanding in their care and knowledge.

Very grateful to the NHS and its staff.  

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Responses

Response from The Royal Victoria Infirmary 4 years ago
The Royal Victoria Infirmary

Submitted on 27/02/2020 at 12:22
Published on nhs.uk at 12:23

Thank you for taking the time to leave your feedback regarding your care at ward 15 at the RVI. We are pleased that once you were transferred to our services you were cared for and ready for operation the next day and that you experienced outstanding care and knowledge from our staff. We are very happy that 5 weeks post op you are recovering well and will forward your comments to the directorate concerned who will share with the teams involved in your care.

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Response from Northumbria Specialist Emergency Care Hospital 4 years ago
Northumbria Specialist Emergency Care Hospital

Submitted on 02/03/2020 at 14:39
Published on nhs.uk at 14:40

Dear Sir/Madam,

Firstly I hope you are feeling better following your surgery? I’m sorry to hear that you have been through such a worrying time with your health.

Thank you so much for sharing this with us, I will ensure it reaches the staff who were involved in your journey at North Tyneside and Northumbria hospitals.

Take care,

Tracy

Tracy Bruce

Head of Patient Experience

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