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Very nice people

Posted By KimG

"Very nice people"

About: Lanarkshire Community Services / Hospital at Home

(as a staff member posting for a patient/service user),

I was referred to Hospital at Home by my GP, The staff came out very quickly after that and are very nice people. I was very happy with the attention Amanda gave me, also the doctor was excellent.

Many Thanks.

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Responses

Response from Richard Wells-Holland, Senior Nurse, Hospital at Home, NHS Lanarkshire 4 years ago
Richard Wells-Holland
Senior Nurse, Hospital at Home,
NHS Lanarkshire

Submitted on 25/02/2020 at 15:24
Published on Care Opinion on 26/02/2020 at 11:21

picture of Richard Wells-Holland

Thank you so much for getting in touch about your recent experience with the H@H team for UHM. We always strive to provide the best quality care that we can within patients own homes and we also aim to review within a one hour time frame. Your feedback makes us proud as a team and makes our job all that more rewarding. I have made sure that everyone in the team receives your positive comments including Amanda and medical staff.

I hope you are keeping well.


Many Thanks,


Richard H@H Team Manager.

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Response from Hazel Mitchell, Service Manager, Adult Health Services, NHS Lanarkshire 4 years ago
Hazel Mitchell
Service Manager, Adult Health Services,
NHS Lanarkshire

Submitted on 26/02/2020 at 13:54
Published on Care Opinion at 13:54

picture of Hazel Mitchell

Dear KimG

Thanks for getting in touch with us via Care Opinion to tell us of your positive experience with the H@H team. its always nice when staff get recognised for doing their job well, as they always try their best to give the patients the best experience, care, and outcome possible. We will be sure to pass on your kind comments to Amanda.

thanks and best wishes for your recovery

Hazel

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