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"Excellent Treatment of Pheochromocytoma"

About: Queen Elizabeth Hospital Birmingham

In September an ultrasound scan for gallstones at my GP practice revealed an unidentified lump. I was referred for an urgent CT scan at Good Hope which revealed a pheochromocytoma tumour near my left adrenal gland. This was referred to the Endocrinology team at Heartlands Hospital, who provided excellent treatment for my symptoms (mainly high blood pressure). I was then referred to QE for surgery to remove the tumour. This was carried out on 13th February. I have been very pleased with my treatment for this rare condition. The endocrinology team in particular were always ready to see me if I was unhappy with my symptoms, and the QE team who looked after me before, during and after surgery were excellent. The only negative feature of my treatment was coping with the outpatients system at the QE hospital. You obviously treat many hundreds of outpatients, so the department is usually very busy, and if anything untoward occurs, long delays can result. My pre-op appointment with my surgeon was delayed about three hours, due I believe to some other urgent matter occupying him. I am sure you do your best under extremely difficult circumstances. Thank you for sorting my problem out quickly and efficiently.

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Responses

Response from Queen Elizabeth Hospital Birmingham 4 years ago
Queen Elizabeth Hospital Birmingham
Submitted on 09/03/2020 at 12:03
Published on nhs.uk at 22:06


Jim, thank you for your 5 star rating of University Hospitals Birmingham. We are delighted to hear about the excellent care and treatment you have received in the Endocrinology and Imaging Departments, and throughout the different stages of your surgery. Your kind words have been forwarded to the senior staff responsible for these departments to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We also note your comment regarding delays at your pre-op outpatient appointment, we are sorry for any inconvenience this may have caused you. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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