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Care Opinion

Seamless Healthcare

Posted By Jayne62

"Seamless Healthcare"

About: Lincoln County Hospital / Gynaecology

(as a service user),

Staff skills

Staff skills

I had an urgent referral to the gynaecological department with post menopausal bleeding.  The care I received during my visit was caring, compassionate and supportive with both professional and seamless approach.  I believe the health professional's I saw were Sharon, Justin and Nicky at the PMB Clinical in Lincoln County Hospital.

Excellent care all round, free at the point of delivery, and I would have paid double the price for car parking!

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 4 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 25/02/2020 at 13:21
Published on Care Opinion at 13:21

picture of Sharon Kidd

Hi Jayne62

Firstly, thank you for telling your story using the picture option.

Thank you for your positive feedback which I have shared with Sharon, Justin and Nicky. It is always a pleasure for the staff when this is received.

Care staff

Care staff

Team work

Team work

Best wishes

Sharon

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Response from Debbie Richards, Gynaecology Outpatients Sister, Trust wide, United Lincolnshire Hospitals NHS Trust 4 years ago
Debbie Richards
Gynaecology Outpatients Sister, Trust wide,
United Lincolnshire Hospitals NHS Trust

Submitted on 26/02/2020 at 13:00
Published on Care Opinion at 13:00

Dear Jayne62,

Thank you so much for taking the time to leave your feedback after your recent visit to the PMB clinic within Gynaecology Outpatients at Lincoln County Hospital.

The whole team are passionate about providing a compassionate, safe and positive patient experience and it is really appreciated when staff get such lovely feedback, that shows that they are achieving this.

Feedback is always welcomed as it helps us to continually improve our patient service but it is particularly rewarding when we receive such positive comments and really boosts team morale.

Thank you once again for leaving your comments. I will ensure they are shared with the whole team.


kind regards

Debbie

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