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"Great Hospital - Bad Car Parking"

About: Norwich Community Hospital

I visited the Community Hospital earlier this month for a mammogram. A lovely hospital, good and friendly service. I was there less than an hour and today received a parking fee for £60. I had paid to park (over the odds as it happens) but had inadvertently entered the carpark by the Exit. I have paid up - as I was in the wrong but I feel so angry. I would happily have paid this money to the NHS but to go to a Private Parking Company made me very upset. Please take as a warning to other users - make sure there are no violations, however minor or inadvertent, as you will have to pay heavily. Lynn Preston

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Responses

Response from Norwich Community Hospital 4 years ago
Norwich Community Hospital
Submitted on 12/03/2020 at 11:42
Published on nhs.uk on 13/03/2020 at 07:34


Hello Lynn

Apologies for taking time to reply to your comment. It was good to learn that your visit to have a mammogram went well, this service is operated by the Norfolk and Norwich Hospital, so will pass this on to them. Sorry to know about your frustrations regards parking. You can contact our PALS service and we can look into this for you pals@nchc.nhs.uk m 0800 0884 449

regards

Christine Little, Patient Experience Lead

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