"I could not fault anything"

I had a fall in a hotel while celebrating my 70th Birthday.  We had come to the end of the afternoon and were preparing to go home. I missed a step down and landed heavily on my left arm resulting in a severe fracture of my wrist.

I was taken to A&E in Hairmyres Hospital in the afternoon one day mid December 2019. Although the waiting room was busy, the staff could see I was in a great deal of pain and I was fast-tracked through the system and was x-rayed and seeing a consultant within about half an hour.

All of the staff who dealt with me were very pleasant, efficient and helpful.  

I was given initial treatment to re-align the fracture and told to return the next day for surgery.  I was in hospital overnight and received excellent care.

My main reason for writing:- I suffer from Parkinson's and was so impressed by the care that was taken, especially by the theatre staff to ensure my medication was available on time.   When I came out of theatre, my medication was due within ten minutes.  The staff had obtained the tablets from my locker (as planned before I was taken to theatre) and they were given at the exact time they were due.   They were obviously aware of the importance of Parkinson's medication being taken on time. 

Overall, I could not fault anything about the care I was given and would like to put on record my deepest thanks to all involved, from my A&E admission to my discharge, and including the after care at the fracture clinic. I was not able to get the names of those involved, but I was in Ward 5 and one of the consultants was Mr Gee.