"Appauling"

I have a kidney condition and have previously had an enlarged spleen due to possible sepsis a few years ago. I visited A&E before Xmas and again a couple of weeks ago after suffering extreme pain in my back, side and groin on the same side as before. I was told by my Drs surgery to go to A&E if the pain got worse. I was examined before Xmas at A&E by a GP who gave me tramadol and told to see my GP to get referred for a scan. A couple of weeks ago I went to A&E again as the pain was so bad. I told the nurse about my kidney condition on arrival. She took my temperature, blood pressure and asked my pain level. I said an 8 with tramadol. I explained I was on the waiting list for a scan. I was told they were too busy to see me at A&E as only had a couple of drs. I told her I didn't mind waiting even if it was for 12 hours as was in so much pain. She said I am classed as routine and in the pieline and can't just expect to jump the queue to get a scan. I burst into tears because I was in so much pain. She said I wasn't dying and the best thing to do was to go home and contact my GP. I explained the situation again and she phoned my Drs herself to be told there was no appointments. I decided to leave because A&E refused to see me. I later get a call from my Drs surgery to say I had refused treatment at QA! I have soldiered on but I have been diagnosed this week with a raging kidney infection by a locum who is appauled at the lack of care I have received from QA considering my medical history. I can't afford kidney damage because of my kidney condition. I am on a high strength antibiotic now and have got a scan today to see if they can find a blockage or stone etc or possible damage. Needless to say I think the nurse in A&E needs to go to Specsavers as her x-ray vision glasses are obviously faulty. She also needs to start listening to her patients properly. I am going to be putting in an official complaint about my lack of care once I have the results of my scan as I have suffered for 4 months