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"Anxiety"

About: Crisis Mental Health / Single point of access team (SPA) & Emotional Wellbeing Service (EWS) South Yorkshire Housing Association Limited / Connect 3

(as a service user),

I attempted suicide in Oct 2017 after many years of suffering anxiety.

I was moved from the hospital to a Rethink Crisis house for 2 weeks.

Then moved to St Annes Hostel Woodhouse eventually staying 18 months. Initially the hostels GP did not follow the psychiatrist's advice and no treatment was forthcoming.

I moved out of the hostel into a council flat after just completing 18 weeks of  CBT that enabled me to at least get out of my hostel flat. I was then referred to Sheffield Mind/Connect3 by St Annes.
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Responses

Response from Laura Costa, Service Manager, 911, Housing First, Cuthbert Bank, South Yorkshire Housing Association 4 years ago
Laura Costa
Service Manager, 911, Housing First, Cuthbert Bank,
South Yorkshire Housing Association
Submitted on 09/03/2020 at 11:59
Published on Care Opinion at 14:44


Hi,

Thank you for taking the time to share your experience. It sounds like you've worked through some challenging times, well done! Its great to hear that you were referred to Connect 3 for support, I hope this is going well for you. If you have any further feedback regarding the service, please get in touch, Thanks

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Response from Marie Bailey, Service Manager, Liaison Psychiatry, Decisions Unit and Health Based Place of Safety (136 Suite), Sheffield Health and Social Care 4 years ago
Marie Bailey
Service Manager, Liaison Psychiatry, Decisions Unit and Health Based Place of Safety (136 Suite),
Sheffield Health and Social Care
Submitted on 26/03/2020 at 14:31
Published on Care Opinion at 15:30


Hello,

May I first say that I am sorry you feel your experience within mental health services has been less helpful than you would have liked. We are constantly looking at how we can continue to develop our team to make it more responsive to the needs of the people we support. Can I ask that you contact Marie Bailey, Single Point of Access Service, Senior Operational Manager if you would like to discuss any suggestions you have for improvement

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