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My autistic daughter with respiratory problems

Posted By Anderson89

"My autistic daughter with respiratory problems"

About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / Respiratory medicine Forth Valley Royal Hospital / Xrays & Scans

(as a parent/guardian),

My daughter has came into A&E with really bad croup which was also causing her severe distress especially as she is non verbal autistic. Throughout every member of staff from the nurse, to the porter, the lady who took her xray and the paeds nurses that looked after her with such kind warmth. 

They looked after my daughter with the utmost professionalism and understanding. It became quite overwhelming the amount of care they gave her. Letting her play with certain equipment to let her settle and showing her how things work. 

They settled my daughter on a numerous amount of occasions but always took the opportunity to make sure we were relax and looked after. 

We will never be able to thank these people but they are special people.

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Responses

Response from Glynis Fotheringham, Senior Charge Nurse , Emergency Department FVRH and MIU in SCH, ForthValley 4 years ago
Glynis Fotheringham
Senior Charge Nurse , Emergency Department FVRH and MIU in SCH,
ForthValley

I am responsible for the day to day running of the Emergency Department and MIU in SCH

Submitted on 21/02/2020 at 09:59
Published on Care Opinion at 09:59

Many thanks for your lovely comments. It must be such a scary experience for your daughter in a busy Emergency department. I am pleased we were able to help and reassure her.

I do hope she is feeling better.

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Response from Sandra Robertson, Radiology Department Manager, Radiology, NHS Forth Valley 4 years ago
Sandra Robertson
Radiology Department Manager, Radiology,
NHS Forth Valley

Submitted on 21/02/2020 at 10:40
Published on Care Opinion at 10:45

Thank you for taking the time to feedback your lovely comments, it is really nice to hear that your daughter was extremely well looked after by everyone involved in her care and I hope she is now feeling much better.

I will ensure your lovely comments are shared with the team. Thanks again for taking the time to share your experience.

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