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"grotty and uncared for"

About: Ealing Hospital

Filthy windows, graffiti that's not cleaned off, doors that need painting, patients with dementia left to rot in bed. Avoid if at all possible.

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Responses

Response from London North West University Healthcare NHS Trust 4 years ago
London North West University Healthcare NHS Trust
Submitted on 24/02/2020 at 15:06
Published on Care Opinion at 15:06


Dear Sir/Madam

Thank you for taking the time to comment. I am very concerned to learn about the experience that you have described and would like to look into this further. Please can you contact the Patient Relations team with further detail of your observations. The Patient Relations Office can be contacted at: LNWH-tr.PatientRelations@nhs.net. I am very sorry that this was your experience when visiting Ealing Hospital.

Kind Regards

Genevieve Ojadi

Patient Liaison Manager

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