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Excellent care delivered

Posted By festivityeq74

"Excellent care delivered"

About: Kings Cross Health and Community Care Centre / GP Out of Hours Ninewells Hospital / Acute Medical Unit (AMU)

(as a relative),

Last night my teenage daughter was unwell and was seen at NHS Tayside OOH centre at Kingscross Hospital in Dundee and then referred to the Acute Medical Unit (AMU) at Ninewells Hospital in Dundee. The care we received was really excellent and greatly appreciated by us.

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Responses

Response from Clinical Care Group Manager, Unscheduled Medicine, NHS Tayside 4 years ago
NHS Tayside

Submitted on 20/02/2020 at 15:21
Published on Care Opinion at 16:15

Thank you so much for taking the time to share this positive feedback with us. I am delighted to hear that your daughter received excellent care in our Acute Medical Unit (AMU) and I hope she is recovering well. Your positive feedback will be greatly appreciated by the AMU team. Thank you again for sharing your experience with us.

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Response from Alison Moss, Feedback Manager, NHS Tayside 4 years ago
Alison Moss
Feedback Manager,
NHS Tayside

Submitted on 21/02/2020 at 14:33
Published on Care Opinion at 14:33

Thank you for sharing your positive feedback with the OOH Team. Our Team are committed to providing excellent care to all patients and we are delighted that we were able to provide this to your daughter.

I hope that she is making a good recovery and have passed on your comments to all involved.

Kind regards,

Lisa Prudom

Head of Service

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